Contact
Location:
11 Lezard Avenue Milton Park
Harare, Zimbabwe
Email:
helpdesk@dexelzim.co.zw
Call:
+ 263 4 725712
+263 712 403 710
Newgen Products and services
Newgen Software is a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM) and Customer Communication Management (CCM), with a global footprint of 1000 installations in over 50 countries with large, mission-critical solutions deployed at the world's leading Banks, Insurance firms, BPO’s, Healthcare Organizations, Government, Telecom Companies & Shared Service Centers
Newgen Products
OmniDocs Enterprise Content Management Suite
The OmniDocs Enterprise Content Management Software (ECM) is a unified automation platform for the digital transformation of your enterprise . Newgen’s OmniDocs ECM Suite offers extensive capabilities for capturing, processing and storing content, managing content-centric processes, delivering information and archiving records and documents. It delivers contextual information to business stakeholders for improved collaboration, smarter decision making and enhanced customer satisfaction. It also offers flexibility to access or deliver content over mobile and cloud, creating a highly connected and digital workplace.
OmniFlow iBPS Suite
Newgen OmniFlow Intelligent Business Process Suite (OmniFlow iBPS) is an enterprise-wide low-code rapid application development platform to drive end to end Digital Transformation. OmniFlow iBPS enable organizations to manage the complete range of business processes, leveraging advanced tools for content integration, process orchestration, dynamic case management, robotic process automation (RPA), predictive and on-demand analytics, enterprise mobility and social collaboration. The product drives continuous process improvement, eliminating operational redundancies and increasing efficacy. The social, mobile, analytics and cloud capabilities of Newgen OmniFlow iBPS allows enterprises to re-engineer their business processes and speedup delivery of innovative initiatives. Newgen iBPS suite allow users to perform process simulation, historical data analysis and what-if-analysis to get insights into simulated or on-going business operations. The product can be leveraged by enterprises either on premise, on cloud or through hybrid deployments
OmniOMS Customer Communication Management Suite
Newgen OmniOMS Customer Communication Management Suite is a unified communication platform that helps organizations connect with every customer by delivering personalized, targeted and consistent communications across all touch points. The suite enables organizations to streamline their digital communication strategy and grow market share, mindshare, and share of customers’ wallet. It enables organizations to acquire customers, retain them and cross-sell/ upsell across various touch points, such as e-mail, SMS, web, and print.
Claims Processing
Automate the entire claims journey, from omnichannel intimation of the first notice of loss, to fraud detection and claims adjudication, and finally claims settlement. Increase process efficiency and standardization by empowering your users to perform manual tasks digitally and reduce human intervention. Experience the flexibility of addressing various claim types, like death and maturity claims, differently, while improving regulatory compliance and eliminating non-compliant penalties
Newgen Loan Origination
Enable your enterprise with the flexibility and adaptability to stay future-ready by implementing loan origination solutions, built on our low code digital automation platform. Leverage scalable lending solutions to cater to all kinds of loans, including retail, SME, commercial, and SBA loans. Furthermore, ensure compliance with regulatory requirements and streamline your lending processes by bridging operational silos and unifying your front and back offices.
Commercial Lending Software
The Commercial Loan Origination Solution (CLOS) offers a Configurable Unified Platform built on the products (ECM, BPM, CCM). It automates and streamlines the lending cycle for all loan types.
Newgen Low Code Application Development Platform
Develop end-to-end applications rapidly with minimal coding to free up your IT staff to focus on more value-add tasks. Automate your business processes, from simple departmental functions to complex enterprise-wide operations, to gain speed and agility. Leverage a modeling-driven environment to rapidly design and develop end-to-end applications with point-and-click configurability.
Policy Administration and Servicing
Improve your service quality by automating the entire customer service request lifecycle, from receiving and addressing requests to revising the insurance policy and generating an endorsement letter. Enable omnichannel service request initiation and automatic allocation of cases based on request type. Deliver an enriched customer experience by quickly responding to policy-related service requests.
Policy Insurance and Underwriting
Automate the end-to-end policy issuance process and expedite proposal processing by issuing policies instantaneously with zero insurance underwriting errors. Ensure a smooth conversion of quotations into proposals for reduced turnaround times, a superior customer experience, and a shorter prospect to customer lifecycle. Meet regulatory requirements and adapt to dynamic business needs with our configurable platform.